We strongly encourage our customers to carefully review our terms and conditions before making any purchase or sharing personal information. By using this website and purchasing any product, you acknowledge and agree to these terms and conditions. Placing an online order constitutes a binding legal agreement between the buyer and San Francisco Jackets. It also signifies that the information you provide during checkout is accurate, updated, and not fraudulent.

For your convenience, we have a FAQ section where you can find detailed answers and guidance related to our products, ordering process, and services.

Our Procedure

Our order placement process is simple, user-friendly, and efficient. Once your order is successfully placed, our automated system sends a confirmation email to your registered email address.
If you do not receive this confirmation within 24 hours of purchase, please contact us immediately. Failure to do so may result in your order not being verified or processed by our system.

Secure Payment Methods

You can make your payments safely through trusted digital modes such as MasterCard, Visa, American Express, and Square.
San Francisco Jackets does not accept orders over the phone or through any alternative methods.
All prices listed on the website are in U.S. Dollars (USD) and are exclusive of taxes.

Customer Value & Satisfaction

We take pride in serving customers worldwide and strive to provide exceptional value and service. Our customer support team is available to assist you with dedication and care.
At San Francisco Jackets, we are committed to offering top-quality products at competitive prices. Once you become our valued customer, you’ll receive exclusive offers and deals regularly — we aim to make your experience so satisfying that you’ll happily recommend us to friends and family.

Shipping Policy

We offer 100% free shipping to customers in the UK, USA, Canada, and Australia.
For all other international destinations, applicable shipping charges will be added at checkout.
Some shipments may be subject to custom duties or import taxes depending on your country’s regulations. In such cases, once the order reaches the destination country, the customer is responsible for paying any applicable customs charges.

Safe Online Shopping

At San Francisco Jackets, your privacy and data security are our top priorities. We do not store your financial or personal information without your consent.
We use industry-standard Secure Sockets Layer (SSL) encryption to protect your online transactions. Our accepted payment options include Visa, MasterCard, American Express, PayPal, and Square — ensuring your financial information remains completely safe and uncompromised.

Order Cancellation

Order cancellations are accepted under the following conditions:

• A $10.00 processing fee will be deducted if canceled by the customer.
• Within 3 days of order placement – a 20% deduction will be applied.
• Within 7 days of order placement – a 30% deduction will be applied.
• After 7 days, cancellations will not be accepted.

Return and Exchange Policy

• Returns and exchanges can be requested within 15 days of delivery.
• Requests made after 15 days will not be accepted.
• Exchange shipments may take 10–15 days to be delivered.
• Refunds are processed only after the returned item is received and inspected.
• Refunds may take 15–20 business days to reflect in your account.
• Shipping costs are non-refundable.
• A restocking fee may apply to returned products.

Items damaged or used by the customer are not eligible for return or exchange.