Shipping Policy
All of our products are shipped through trusted courier services such as DHL, FedEx, USPS, or UPS. The courier is selected based on the fastest and most reliable shipping route for your destination.
Once your order has been dispatched, you will receive a shipment confirmation email containing a tracking code, allowing you to monitor the progress of your delivery.
To ensure smooth delivery, customers must provide the correct shipping address and contact details during checkout.
If any information (such as address or contact number) has been entered incorrectly, please reach out to our Customer Support team within 24 hours to have it updated.
Shipping Rates and Delivery Times
We offer multiple shipping methods across different zones. Please note that the delivery timelines mentioned below refer only to shipping duration and do not include handling time, which typically takes 3–5 working days.
If an order includes more than two items, the company will cover a portion of the additional shipping cost — 20% on Express, 30% on Standard, and 50% on Economy orders.
Regions Covered | Free Shipping (20–25 Days) | Economy (20–25 Days) | Standard (10–15 Days) | Express (5–8 Days) | |
Australia, Canada, UK, USA | ✅ Available on Orders above $180.00 | $20.00 | $30.00 | $50.00 | |
Europe | ✅ Available on Orders above $180.00 | $30.00 | $40.00 | $60.00 | |
Asia | ✅ Available on Orders above $180.00 | $35.00 | $45.00 | $60.00 | |
Rest of the World | ✅ Available on Orders above $180.00 | $40.00 | $45.00 | $65.00 |
Please Note: Free Shipping is currently available only for customers located in Australia, Canada, the UK, and the USA.
Damages
In the rare event that your product is damaged during transit, please contact our Customer Support team immediately to initiate an exchange process.
We will assess the issue and arrange for a suitable resolution to ensure your satisfaction.